Services: Professional Services (PS)

Zamro's Management Consulting Services Division offers organisations advice on strategy/tactics, marketing and product management, competitive services development, business and technical process engineering, operations and organisational evolution.

The process affects all areas of the business involving; service development, innovation, structure, processes, systems, skills & behaviour.

Typical strategic and management services offered by Zamro include:

Strategic Services
	Marketing & market entry strategies
	Market & Services analysis & positioning
	Competitive analysis
	Strategic planning & analysis
	Partnership development
	Training, learning & development
	Sales agency (outsourced sales teams)
	Outsourcing
	Mergers & acquisitions

Management Services
	Bid/offer positioning & management
	Product & Change management
	Program & Project management
	Next Generation Networks
	Business/Operations Support System evolution
	Telecom/Cable/ISP planning and engineering
	Business and technical process evolution and change management

Each assignment is unique and may be addressed through recruitment of dedicated staff; provision of dedicated contractors for a specified task; or through consulting services for an outcome based assignment.

Examples of recent projects include:

NGN services and products consultation in both Fixed and Wireless carriers, including:

• Network Auditing and traffic analysis
• Network Optimisation
• Fixed-Mobile Converged Services strategy, planning and solution evaluation
• Network Performance analysis and reporting process definition and implementation;
• Network transition analysis: optical Transport (core & access); Data networking (access and core) and optical integration; Backhaul analysis and implementation planning; TDM to IP migration; etc.

Performance improvement for existing Mobile Network Operators (MNO), including:

• RF Optimisation;
• 3G base-station backhaul evolution planning and business case development;

End-to-End 2G and 3G service and product design, implementation, included are:

• Market & Service Analysis (demographics; distribution; value-based requirements definition & market segmentation);
• regulatory concerns & constraints;
• market to service/ application mapping;
• service modelling;
• traffic modelling;
• network analysis and growth scenarios;
• optimised network design;
• Business Case analysis;
• service/network implementation management; etc.

Marketing and Customer service health checks and improvement strategy;

• Market trend analysis
• Service auditing

Value-based pricing strategies and services profitability analysis:

• Customer Application Value research
• Pricing strategy analysis & development

At Zamro, we pride ourselves in working closely with clients to ensure that we continually deliver solutions that are innovative, competitive and flexible.  These solutions translate in client benefits through reduced costs, increased productivity and alignment to business strategy.

Benefits for your business:

	Innovation
	Targeted services deployment
	Improved profitability
	Expanded prospect base
	Exposure to new opportunities
	Injection of expertise
	Effective resource utilisation
	Engagement of experienced industry professionals
	Significant savings in time and money
	A total solution, business partner offering
	Intimate knowledge of the industry and trends
	Strategic value add services

Business Unit
Professional Services		People Solutions		Perpetual Networks
Read more>>>		Read more>>>		Read more>>>