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Privacy Statement

ZAMRO GENERAL PRIVACY STATEMENT

ZAMRO INTERNET PRIVACY STATEMENT

 

ZAMRO GENERAL PRIVACY STATEMENT

Zamro’s Privacy Commitment

Zamro is committed to protecting the privacy of its people. The following statement explains Zamro's commitment to managing personal information and keeping personal information private.

Our functions and responsibilities require us to collect and handle personal information about our staff and contractors. We aim at the highest standards in the protection of privacy and in handling of personal information.

We are required by law to take reasonable steps to let people know the sort of information we hold, the purposes for which we collect it, and how we collect, hold, use and disclose that information. This statement sets out those steps.

Collection of Information

Zamro is a provider of technical, management and professional services - we deal in information about people in or related to the telecommunications industry. We retain personal information about our people to assist in allocating them to particular projects or positions to fulfil our engagements with our customers, or to facilitate other services provided to or by us.

For example, when you sign up as a Zamro contractor, accept or complete a project, or even apply to become a Zamro contractor, we collect specific personal information about you, such as your name, address, email address, telephone number, bank account details, qualifications or career history.

If you choose to do so we may also retain sensitive information about you such as information about your membership in a professional or trade association or trade union.

The information you provide is stored on a Zamro database, currently under development as the Zamro Management System. Information supplied by you (i.e. your resume) is stored electronically, perhaps also in a form modified by Zamro, and sometimes is stored manually as hard copy. Other information relating to work performed and associated details such as payments is similarly stored. The Zamro database and other information is located in Melbourne on a secure computer server. Any hard copy records are usually located in the Zamro head office, or in the care of Zamro managers.

In addition to the other situations described in this Privacy Statement, Zamro may collect, use and disclose personal information in a number of situations:

  • if you apply for work or are engaged by Zamro in any capacity
  • if you provide services to Zamro
  • if you are involved in an incident or accident that we must investigate
  • if you ask Zamro to give you other information, or if you provide us with information, make a complaint or otherwise contact us.

Use and Disclosure of Information

Your resume is stored on our server and details of it in our database, but no access is allowed by anyone other than Zamro personnel. We directly control all access to personal information and make every reasonable effort to restrict access to our server and database only to those Zamro personnel who it. You may have your resume removed from our records or database at any time.

You allow your resume to be used by Zamro when you submit it to us, unless and until you otherwise advise us. Zamro may use information from it or the resume itself for the purpose you submitted it, which may be to provide you directly with work, or for consideration by employers, recruiters, etc. through whom you may gain work indirectly.

However, you still have the choice to make your personal details confidential including some or all of your contact information, certain associations and your current employment details.

We may also share your information with any of our related companies.

Third Parties

Zamro provides information about you (i.e. your resume) to third parties with whom it contracts for services. The use of your information by these third parties is not within the control of Zamro, which cannot accept responsibility for their conduct of or for the retention, use, or privacy of resumes by any third parties. However, Zamro clients are reputable companies with their own privacy statements to which you should refer if you have any concerns.

We take all reasonable steps to ensure parties other than Zamro clients will not, without our consent, gain access to your information, which is not passed on by Zamro to advertisers or other third parties with which Zamro does not usually do business or do not have an acceptable privacy statement.

You may directly contact such third parties if you have performed services for them and request access to any personal information they have about you.

Access to Information

Zamro will give you reasonable access to any personal or employment information we hold about you on request, except in certain obvious situations which would for example require us to breach the law or court orders.

You can gain access to the personal information you have provided by calling or sending an email to Zamro (see contact details below) or when available by visiting our Web site. A request for access to the personal information we hold about you, or in relation to an inquiry about privacy, should ideally be sent to zamro@zamro.com.au for the attention of the Privacy Officer.

If you have not updated your resume for some time we may also contact you to check if your information is still correct.

Storage and Security of Information

Zamro takes all reasonable steps to ensure the security of our system. Zamro allows you to check your information at any time to keep it accurate and up to date. Any information which we hold from or about you (i.e. your resume or our database) is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information or other systems are obliged to respect the confidentiality of any personal information held by Zamro. However, Zamro will not be held responsible and disclaims any liability for events arising from unauthorized access of your personal information.

Updating Information

We wish to ensure your personal information is complete, accurate and up to date. Zamro allows you to change or correct your personal information at any time. To do so, simply call, write to or email Zamro and advise any changes. In time you may be able to log into the Zamro web site and directly edit the information you have submitted.

Changes to privacy statement

From time to time, Zamro may review and update its privacy statements. Revised versions will be updated on the web site or otherwise advised.

More Information About Privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site.

Contact Zamro

If you have any questions about this privacy statement, the practices of this site, or your dealings with Zamro, or other concerns, or complaints about this Privacy statement, or you can contact us in the following ways:

Email: zamro@zamro.com.au
Telephone: +61 03 9279 7888
Post: Privacy Officer
Zamro International Pty Ltd

33 Nott Street
PORT MELBOURNE VICTORIA 3207
Australia



 

ZAMRO INTERNET PRIVACY STATEMENT

Collecting information on Zamro visitors

Zamro is the sole owner of any information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement, except when the law requires it.

If you visit the web site to read, browse or download information, Zamro may collect information at several different points on the web site from our users collectively, including which sections of the site are most frequently visited, the type of browser and operating system you are using, the previous site you visited, your server's IP address, the date and time of your visit, the pages accessed and any information downloaded. We only use this type of information for aggregated, statistical, reporting, web site administration and maintenance and non-personal purposes - not to identify you.

Zamro may make a facility for making an online application to provide services, which may or may not require registration as a Zamro contractor. You may be required to complete mandatory fields (first name, last name, phone and email etc.) so that we or a third party we refer you to can identify and contact you. Your application, including resumes, attachments and cover letters, may be retained by Zamro and/or forwarded directly on to the third party. By making such application you are requesting that Zamro retains your information or passes it on to the third party, and you acknowledge and accept the terms of the Zamro General Privacy Statement.

If a user contacts Zamro with a general enquiry, the user may provide Zamro with personal information (for example contact details). Zamro will use this information to respond to the enquiry and track further correspondence.

Browsing and cookies

Zamro’s web servers may gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Zamro may use a feature on your Internet browser called a "cookie". Cookies are small files that your Web browser places on your computer's hard drive. We use cookies for remembering user names and passwords and preferences, tracking click streams, and for load balancing. If we make use of cookies, we can deliver faster service, consistent, updated results, and a better site experience.

Users who do not wish to receive cookies can instruct their web browsers to refuse them. However, doing so may prevent access to some areas of the site, limit your use of some of Zamro’s services, or affect performance and your experience on our site.

Subscriptions

If a user wishes to subscribe to any Zamro information offered such as press releases, newsletters or reports, we may ask for your email address. Zamro will use this email address only to send the requested information; we will not send other unsolicited information.

Users who no longer wish to receive information may cancel a subscription at any time by replying with 'unsubscribe' in the subject line in the email.

Email

When you send us an email, the contents of your email and your email address are generally retained by us for only as long as is necessary to respond to your inquiry. However, they may be retained for longer if you consent, where necessary to assist you finding work, or where we believe we are required or authorized by law to retain the information for a longer period.

We may use your email address for any purpose for which you provide it. We may also use it to respond to feedback given to us about our web site and our services, to provide you with any information you request, to confirm receipt of emails you have sent to us or if we need to contact you for any other reason.
Zamro may also provide you with selected information about relevant topics through electronic newsletters. This service may be sent to registered users and provides an option to refuse receiving these. Zamro may also inform you of additional and services which form part of your relationship with Zamro.

Links and third parties

Our web site may contain links to web sites which are owned or operated by third parties independent of Zamro including web sites owned or operated by other service providers and clients. We are not responsible for information on, or the privacy practices of, such web sites Those web sites should contain their own privacy statements, and their owners or operators are responsible for informing you about their security and privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

In order to better understand our users, Zamro may utilize a third party measurement company to assess site traffic. Tracking code may be used to collect information on the usage of the Zamro site. This aggregate, non-personal information may be collated and provided to Zamro to assist in analyzing the usage of the site.

Online Security

If you are providing information to Zamro via the Web site, your personal details and other information may be scrambled using SSL encryption technology before being sent over the Internet. Although we cannot guarantee encryption or the privacy of your personal details and other information, SSL makes it very difficult for your information to be stolen or intercepted while being transferred. When we receive your information, it is kept encrypted until we're ready to process it. Zamro is committed to keeping secure the information you provide us with. We have security procedures in place to protect your personal information.

Disclaimer

The content of this web site is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content on this site at any time. Zamro does not accept liability to any person for the information or advice, or the use of such information or advice, provided on this web site

The information on this site is to be displayed in full screen format only. No liability is accepted for any information that may appear in any other format. No responsibility is taken for any information or services that may appear on any linked web sites.

Copyright

This web site and all material is Copyright of Zamro International Pty. Ltd. Comments and enquires should be directed to zamro@zamro.com.au

Contact

If you have any queries about the operation of this web site, or if you wish to have access to personal information which we hold about you, or believe that the information which we hold may be inaccurate, incomplete or out of date, please contact:

Email: zamro@zamro.com.au
Telephone: + 61 03 9279 7888
Post: Privacy Officer
Zamro International Pty Ltd

33 Nott Street
PORT MELBOURNE VICTORIA 3207
Australia