Zamro: ICT Professional Services: People



	Professional Services People Solutions Perpetual Networks

Zamro - Our People

	Zamro prides itself on its resources and their capabilities.
	Strategically minded
	Broad range of experience
	Unique gathering of talent
	Flexible and resourceful

Carmelo Zampaglione,
Managing Director & Owner

Carmelo Zampaglione is a qualified Electrical Engineer from the University of Melbourne, and later achieved an executive MBA from the same institution. He has over 25 years in the telecommunications industry and has high-level corporate experience at leading Australian companies such as BHP, Telstra and Transfield including over 8 years experience in working in Asia.

Carmelo has a long and successful track record of delivering strategic sales and marketing consultancy services. Some of his key achievements include securing a multi-million dollar win for a global telecommunications vendor for the supply of switching equipment to an Australian carrier and engagement of an Asian telecommunications vendor as a second supplier for DSL equipment to an Australian carrier.

Edward Ko,
Commercial & Systems Manager

Prior to joining Zamro, Ed spent over 7 years within the accounting profession and then joined Telstra as a Financial Controller on a multi-million dollar offshore project, where he played a pivotal role in the analysis and subsequent Board approval for many of its offshore investments. After leaving Telstra, Edward joined an Asian based brokerage house as a telecommunications specialist, until deciding to move back to Australia. Ed joined Zamro in 1999 as Commercial Manager and has taken responsibility for the financial and commercial aspects of the business. He has been a key member of the management team and overseen the development of Zamro's Professional Services organization.

Edward graduated as a Bachelor of Commerce in Accounting and is a Chartered Accountant by profession.

Don Proudfoot,
Principal Consultant & Chief Architect

Don Proudfoot's career spans 28+ years in the telecommunications industry in Service Provider, R&D and Vendor segments, including working extensively in Australia, North America and Asia Pacific. For the past 15 years he has been responsible for business transformation planning with major service providers in the Asia Pacific region, the focus on taking advantage of new, disruptive and convergent technologies, and transforming these technologies into revenue-generating services.

Mr. Proudfoot has run teams of Business Strategy and Network Transformation experts in virtually all the ASEAN, Indian subcontinent, ANZ and North Asia countries focused on identifying regional Market Trends and discontinuities; new services definition and introduction; as well as the resulting network optimisation and transformation. Coupled with the Service and Network planning activities Mr. Proudfoot has also lead several major projects focused at business process change to ensure ongoing capture of the new revenues and cost savings enabled by the service and technology discontinuities.

Mike Robey,
Principal Consultant

Mike Robey has a PhD in Chemical Physics with an early working career in fundamental and applied research. He has subsequently had 16 years experience in Telstra and Telstra companies in the area of mobile telecoms. Mike started in Mobile Networks during the growth period of Analogue Mobile systems in the early 90's through the launch of GSM 900 in '93 and then a 4-year period as COO of Hong Kong's CSL. While at CSL he negotiated a 3G 2100 network supply and install deal with Nokia, launched the network and a range of 3G services. He undertook a transformation of the OSS and BSS environment in CSL and renewed most systems. Returned to Australia in 2005 to help launch the 3G, 2100 Telstra network and subsequently in 2006 the International award winning 3G 850 NextG HSPA network.

Launched and subsequently exited the DoCoMo i-mode service, which was replaced by a custom built suite of multimedia services in Telstra Australia; in part due to the unavailability of handsets supporting i-mode at 850MHz.
Developed successful bid strategy for the online Hong Kong 3G spectrum auction.
Launched a number of Asian mobile firsts; including MMS, ring-back tones in GSM and EDGE services.
Extensive experience in managing all aspects of a Mobile Operation, including IT systems, service delivery, Product Development, Regulatory and Legal, Networks, Marketing and Ops

John Young,
Principal Consultant

John Young is a professional, experienced ICT executive with a successful track record in both government and private domains spanning more than 37 years, as a senior manager, director and consultant covering engineering, marketing, and business development roles. He is well known and respected across the Australian telecommunications industry. Mr. Young served Ericsson for 15 years (9 years at Director level), and two years as a Vice President of Nortel Australia, as well as active participation on various internal and external boards.

His more recent activities as a private consultant are focused on business and strategy development for a range of clients including telecommunications service providers, consultancies, and e-health providers.

Jak Grimm,
Perpetual Networks Delivery Manager

Jak Grimm has over 20 years experience in the telecommunications industry. Starting off in factory automation, he then moved into NEC's PABX manufacturing plant as a test engineer. From there he joined Nortel, working in testing, technical support and engineering. His background covers project management, business improvement, and general management, with strong technical skills in software and telecommunications hardware.

Mr. Grimm has worked with many of the country based and regional telecommunications carriers in Asia Pacific. Most recently he was managing the installation and commissioning of radio base station upgrade teams. Another major role Mr. Grimm performs is the software upgrade function for voice exchanges, both TDM and next generation VoIP technologies. These systems upgrade and software engineering projects have been executed for telecommunications systems throughout the ANZ and Asia regions. Mr. Grimm's many years of experience has contributed to the development of Zamro processes which integrate seamlessly with existing customer procedures, to ensure a smooth coupling of the Upgrade requirement with the carriers zero-failure in-service requirement.

Mr. Grimm has a double degree in Electrical Engineering and Business Management, with extensive industry management training and experience.

Robert Kolling,
Perpetual Network Software Engineer Manager

Robert Kolling has close to 30 years telecommunications experience, fully qualified on all facets of computer, network and telephone switching support across multi-vendor platforms along with extensive background in both hardware and software analysis. Robert's experience in emerging technologies has provided the capability to fully integrate complex technologies.

As a Delivery Manager and Senior Engineer Robert currently works on projects from pre-sales to their successful conclusion providing quotation, management and implementation services. His managerial and technical expertise has led to more efficient and cost effective project delivery while maintaining customer satisfaction.

Robert holds a BS from St Johns University and AAS from SVA.